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Terms & Conditions

Business Sport Community Leisure Terms and Conditions:

PLACING ORDERS
Orders may be placed on our website by simply adding items to your cart and proceeding to checkout. Orders may also be made by email to sales@bsclnz.com, however online orders are processed with priority.

Each product on our website shows the current stock level available for each colour and size. If an item is out stock then the estimated date of replenishment is noted, wholesale backorders may be made via email with sales@bsclnz.com

Payment options include: Credit card and account2account internet banking.

​Non credit-approved orders will be processed within 24 hours of payment received and confirmed in BSCL account, only then will we process the order.

Orders not paid or confirmed within 3 days of placing the order will be cancelled.

INTERNATIONAL SHIPPING POLICY
Prices shown are in NZ$ and do not reflect local currency conversion, nor do they include additional charges associated with importing from a foreign country which are the responsibility of the purchaser.

Your package maybe subject to local customs, duty or brokerage charges. The purchaser, not BSCL, is responsible for these charges as they are determined by your local customs office.
BSCL cannot determine in advance what these fees will be. If there are any extra charges to pay the courier service will contact you and require payment before they can deliver your order. Refusal of delivery will result in a deduction of the original and return shipping charges from any refund.
We cannot mark International orders as a “gift” or alter the value of your order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this.

For more information on customs and duties charges, please contact your local customs office.

International Returns
If you are not satisfied with your purchase, please contact sales@bsclnz.com before returning the item(s) for an exchange or credit.

Please note: Under no circumstances will BSCL contribute or reimburse any courier or customs/duty costs when sending back unwanted item(s).


SHIPPING INFORMATION
Delivery Locations
We ship nationwide in New Zealand via PBT or our suppliers choice of courier. Unfortunately we do not ship to P.O. boxes. However, we can ship orders directly to your home or business.

Delivery Cost
Costs vary based on the shipping location and the weight of your order. To work out your shipping cost online simply add the items you wish to order to your cart, fill out your shipping address, then see your total and delivery cost at checkout.


Delivery Times
BSCL is not responsible for third party issues such as delays in delivery.

Most in stock credit-approved orders for standard delivery placed & confirmed before 11:00 am will be shipped on the same day. All orders are overnight delivery in the North Island and a 2-3 day service in the South Island. For rural deliveries add an extra 2 days.

Non credit-approved orders will be processed within 24 hours of payment confirmation and dispatched within 48 hours of payment confirmation.

Orders not paid or confirmed within 3 days of placing the order will be cancelled.

You will be notified of shipping via a shipping confirmation email.

Tracking
Your unique tracking number will be emailed to you with your shipping confirmation and is also available under My Orders in My Account.

Returns:
Please choose your goods carefully, goods cannot be accepted if you change your mind.

If you are unsure of size, style or colour, we recommend you purchase samples, samples must be returned as per returns policy and conditions.

We highly recommend that you check all orders rather than having them delivered directly to your printer.

Please ensure goods are correct in all aspects including colour, style, size and quantity prior to decoration as all returns must be in saleable condition as per terms and conditions. BSCL will not accept returns on garments that have been decorated.

Customers are responsible for the inspection of goods before embellishing or printing. Merchandise that is worn, printed, washed, dyed, relabelled or decorated is non-returnable. Please make sure you check your invoice is correct before printing. If you are shipping orders directly to your printer/embroider ensure the printer/embroider checks the order against the packing slip as we are only human and picking errors can occur. If you find there is a picking error before the order is printed we can fix it but once the goods are printed we cannot exchange the goods. BSCL is not liable to contribute to any branding costs or pay for rebranding under any circumstances.

All returns MUST be in the original supplied packaging and in re-sellable, folded condition, including loose pockets with polo shirts and cardboard accessories with business shirts … failure to comply may result in a repackaging fee of $3.00 plus GST being levied per garment, or they will not be accepted for credit.

A 15% or a minimum of $20.00 restock fee will be charged on any credit for the return of goods.

Goods returned for credit will not be accepted without the relevant Return Authorisation Number (RAN) clearly displayed on the outside of the package. Where a RAN# is not visible please inform us ASAP.

Customers are responsible for all freight costs unless the returned goods were damaged in transit or incorrectly supplied.

Claims for incorrectly supplied/short supplied goods must be notified to us within 5 business days of delivery to qualify for credit. All other claims for credit must be made within 5 working days of invoice date.

For any returns for which we have not initially charged freight, the appropriate freight will be charged to the customer to compensate for the freight costs incurred by BSCL to supply the original order.

All returns (including samples) must be returned within 5 working days of the invoice date with a copy of the original invoice, otherwise your order will be sent back at the customer's expense. Returns can take up to 20 working days to be processed once we receive them. When your return is processed, we will send you a notification email.

Any goods returned without a Returns Authorisation Number will be sent back to the customer, unprocessed.

No credit will be considered where no proof of purchase is provided, and/or where any information requested is omitted.

You must contact us before sending your return, and you must use a tracked courier, not standard post.

   BSCLNZ.com

©2017